Q: Does Cresent sell direct to consumers?

A: No. Cresent furniture is distributed in the U.S. and Canada through carefully selected home furnishings dealers. Please see our Policies for more information.

Q: Can I buy furniture at this site?

A: No, you cannot buy from this site. Here's why: the decision to purchase furniture is an important one-it's one you will live with for a long time. Therefore, it is important that you get a close look at the quality, construction, and design of any furniture before you make a decision to purchase. Put simply, you cannot get a "feel" for our furniture by viewing a picture over the internet-you need to touch it, sit in it, and evaluate the nuances of the finish, wood grain, and detailing in order to make an informed choice that you will be happy with for years to come. Additionally, your local dealer is better equipped to deliver and set up your Cresent furniture, as well as provide after-sale service should you need it. If future technological advances allow customers the opportunity to experience these important factors online, we assure you that Cresent will explore the possibilities of offering online ordering in conjunction with our network of furniture retailers.

Q: What is the best way to care for my Cresent furniture?

A: Learn how to care for your Cresent furniture by visiting out Furniture Care section.

Q: Can I order a catalog?

A: Yes. A Cresent catalog containing color pictures of all our Collections, descriptions of the collections and line drawings with dimensions can be ordered for $20.00. Click here for ordering information.

Q: Do you offer price quotations online?

A: No. Please use our Dealer Locator to find a retailer near you to get a price quotation on any Cresent piece.

Q: Whom should I contact if I need service after purchasing Cresent furniture?

A: Consumers who need after-sale service should contact the dealer from whom they bought the furniture. Our dealers are well qualified to handle repairs and other service issues after the sale. As noted above, this is one of the main reasons that Cresent recommends that you purchase your Cresent furniture from your local dealer. See our Policies for more information on after-sale service.

Q: Why does the color on my computer monitor look so much darker than that of the actual furniture in the store?
A: Please note that the color that appears on your screen may vary from the actual color finish or fabric of an item. Care has been taken to represent all items accurately but because electronic devices do not render every color in exactly the same way, variances in color may occur. To most accurately view the color or texture of an item, please go to your nearest dealer and view the products personally.